Privacy Policy
Last updated: 8 October 2026
Welcome to GSUBZ (accessible via gsubz.com). At GSUBZ (operated by SMD TECHNOLOGIES LTD), your privacy and data security are our highest priorities. This Privacy Policy describes how we collect, use, store, process, and protect your personal and financial information when you use our website, mobile application, APIs, and digital financial services.
By accessing or using GSUBZ, you agree to the collection and use of your information in accordance with this Privacy Policy, the Nigeria Data Protection Regulation (NDPR), the Nigeria Data Protection Act 2023, and other applicable international data protection standards.
Information you give us
- Account details: name, username, email address, phone number and password (stored in encrypted form).
- Verification (KYC) details, where required by law or to unlock certain services.
- Delivery details for store orders, such as your address and phone number.
- Photos you choose to upload, for example for product photo search.
- Messages you send to our support team.
Information created when you use GSUBZ
- Wallet balance, funding records, purchases (data, airtime, bills, flights, eSIM, SMS) and store orders.
- Referral information: your referral code and referral earnings.
- Device and technical information: device identifiers, a device fingerprint used to prevent fraud, IP address, browser or app version, and when you were last active.
- Push notification identifiers, if you allow notifications.
- Cookies and similar technology that keep you signed in and remember your referral link.
What we do not collect
- We do not read or upload your address book. When you tap the contacts button, the phone’s own contact picker opens and we only receive the one contact you choose.
- We do not collect your location.
How we use your information
- To create and manage your account and wallet.
- To process your purchases and deliver what you order.
- To fund your wallet and pay commission through our referral program.
- To send service messages: receipts, order updates, security alerts and, if you allow it, price updates and offers by push notification.
- To provide customer support.
- To prevent fraud, abuse and unauthorised access, including blocking devices linked to abuse.
- To meet legal, tax and regulatory duties.
- To understand how the service is used and improve it.
We rely on your consent, the need to perform our contract with you, our legal duties, and our legitimate interest in running a safe and reliable service, as allowed by the Nigeria Data Protection Act 2023.
We do not sell your personal information, and we do not share it with data brokers. We share it only with the following, and only as needed:
| Who | Why | What they receive |
|---|
| Network, electricity, TV, flight and eSIM providers | To deliver the service you buy | Phone, meter, smartcard or traveller details needed for the purchase |
| Payment and bank-transfer partners (for example Monnify and PalmPay) | To fund your wallet and process payments | Name, email, phone and payment details |
| Suppliers, couriers and logistics partners | To source and deliver store orders | Order items and delivery details |
| Notification, email and chat providers (OneSignal, email delivery services, live chat) | To send notifications and emails and to answer questions | Notification ID, email address, messages |
| Analytics and fraud-prevention tools (such as Google Analytics and FingerprintJS) | To understand usage and stop fraud | Device and usage information |
| Authorities and regulators | When the law requires it | Only what is legally required |
Some of these providers process data outside Nigeria. We choose providers that protect personal information to a standard equal to this policy. If you use someone’s referral link, that person may see limited information needed to credit their commission.
The GSUBZ app only asks for what a feature needs. You can change any of these at any time in your phone’s settings.
| Permission | Why we ask | When |
|---|
| Camera | To take a photo for product photo search or an upload | Only when you choose to take a photo |
| Photos | To pick a picture for product photo search or an upload | Only when you choose a photo |
| Notifications | To send order updates and, if you wish, price updates and offers | Optional. Asked after you open the app |
| Contacts | To let you choose a number for airtime or data | Uses the phone’s picker. We only get the contact you pick |
How long we keep your information
- We keep your information while your account is open.
- When you delete your account, we close it straight away .
- Some records, such as transactions and payments, must be kept for the period Nigerian law requires (usually up to six years for financial records). We keep only what is required, and use it only for that purpose.
You can ask us to:
- Show you the personal information we hold about you.
- Correct information that is wrong (you can also edit your profile in the app).
- Delete your account and personal information (see below).
- Stop using your information for notifications and offers, or withdraw a consent you gave.
To switch off notifications, use your phone’s settings or contact us. To use any of these rights, contact us using the details at the end of this page. If you are not satisfied with our response, you can complain to the Nigeria Data Protection Commission.
You can delete your account yourself, inside the app or on the website:
- Open Profile, tap Delete Account, type DELETE and confirm.
- If you have a wallet balance or referral earnings, spend or withdraw it first, or contact support.
Your account closes immediately, apart from records we must keep by law. If you cannot sign in, contact us and we will delete the account for you.
Delete my account
Security, children and changes
Security. We use encrypted connections (HTTPS), store passwords in encrypted form and limit who can access personal information. No system is completely secure, so please keep your password private.
Children. GSUBZ is for people aged 18 and over. We do not knowingly collect information from children. If you think a child has given us information, contact us and we will delete it.
Changes. We may update this policy. We will change the date at the top and, for important changes, tell you in the app or by email.
