Gsubz FAQ and help centre

Gsubz is a Nigerian app and website for buying cheap data and airtime, paying electricity and TV bills, buying WAEC, NECO and JAMB PINs, printing recharge cards, buying travel eSIMs, booking flights and buses, sending bulk SMS, topping up games and shopping wholesale from China with delivery across Nigeria. More about us.

Yes. Gsubz is run by Gsubz Enterprises Limited, registered with the Corporate Affairs Commission (CAC) as RC 7822660. We have operated since 2021, have 285,000+ registered users, and our Android app has 100,000+ downloads on Google Play.

Yes. Download Gsubz on Google Play or the App Store, or use the website at gsubz.com on any phone or computer. Your account and wallet are the same everywhere.

Yes. Data, airtime, electricity tokens, TV subscriptions and exam PINs are delivered automatically, day and night, including weekends and public holidays.

Chat with us on WhatsApp (0802 719 7702), use live chat in your dashboard, or email [email protected]. Include your transaction reference so we can help faster.

Sign up with your name, email, phone number and a password. It is free.

Every user gets a personal bank account number in their dashboard. Transfer any amount to it from any Nigerian bank app or USSD, and your wallet is credited automatically, usually within seconds. Other funding options, where available, are shown on your dashboard.

Most transfers reflect within a few minutes. If it has been longer, send your bank receipt (amount, date, time and session ID) to support on WhatsApp and we will trace it.

Your wallet balance is meant for buying services on Gsubz. If you need help with your balance, contact support.

Never share your password or transaction PIN with anyone, including people who say they are from Gsubz. Gsubz staff will never ask for them.

MTN, Airtel, Glo and T2 (formerly 9mobile). See data plans and airtime.

We buy data in bulk (SME, gifting and corporate plans) and pass the savings on, so most plans cost less than buying directly from the network. Current prices are listed on the data page.

They are different ways networks sell bulk data. All of them work like normal data on your line; they can differ in price, validity and whether you can check them with the usual balance code. Each plan on Gsubz shows its size, price and validity before you pay.

Dial *323# on any network. See our full guide: how to check data balance on MTN, Airtel, Glo and T2.

Data and airtime are usually delivered within seconds of payment. During network downtime it can take a little longer.

Once data or airtime is delivered to a valid line, the network does not allow us to reverse it, so please check the number before you pay. Contact support straight away and we will check what can be done.

All major Nigerian DisCos, prepaid and postpaid, including IKEDC, EKEDC, AEDC, IBEDC, PHED, EEDC, KEDCO, JED, KAEDCO, BEDC and YEDC. Pay electricity.

Enter your meter number and amount, confirm the customer name we show you, then pay. Your token appears on screen and in your transaction history straight away.

Yes. We show the customer name registered to the meter number or smartcard before you pay, so you can confirm it is the right one.

Yes. Renew any package or change packages on the TV page. Your subscription is activated automatically.

Yes. Buy result checker and registration PINs on the exam PIN page. The PIN is shown immediately after payment.

Yes. Buy recharge PINs at a discount and print them with your business name on A4 paper or a POS/thermal printer. Start printing.

Many shops and agents sell printed recharge cards because they buy PINs at a discount and sell at face value. Your profit is the difference between our price and the card value.

On Gsubz. Choose a travel eSIM for the country or region you are visiting, pay in naira, and install it by scanning a QR code before or after you travel.

Most recent iPhones, Google Pixels and Samsung Galaxy S and Z phones support eSIM. Dial *#06#: if you see an EID number, your phone supports eSIM. The phone must also be network-unlocked.

An eSIM that has not been installed or used can be cancelled for a refund. Once installed or used, it cannot be refunded.

Yes. Search and book local and international flights and interstate buses on the travel page, and pay in naira from your wallet.

Yes. The Gsubz Store lets you buy products directly from Chinese factories and wholesalers at factory prices, paid in naira, and we handle shipping to Nigeria.

You choose air shipping (faster) or sea shipping (cheaper for heavy items). When it arrives in Nigeria, you can pick it up at a Jumia pickup station near you.

No. You order on Gsubz in English and naira; we buy from the supplier, receive the goods and ship them to Nigeria for you.

Yes. Join Share and Earn and earn a commission when people buy through your link.

Yes. Top up Free Fire, Call of Duty Mobile, Roblox and more, and buy gift cards on the games page, paid from your naira wallet.

Yes. Bulk SMS sends to all Nigerian networks with your own sender name and gives delivery reports.

Premium Splits lets you join a shared family plan such as Spotify, YouTube Premium or Duolingo and pay only your share. Payment is held in escrow until the slot is delivered.

Yes. Buy followers, likes and views for Instagram, TikTok, YouTube and more on the social media growth page.

If a purchase fails, the money is returned to your Gsubz wallet automatically. You can see the refund in your transaction history.

First check with the usual balance code or app (for example *323# for data). Network delays happen. If it still has not arrived after a few minutes, send the transaction reference to support and we will confirm with the network.

The number may be wrong, or the DisCo or MultiChoice system may be slow. Check the number and try again after a few minutes.

Yes. Buy at Gsubz prices and resell data, airtime, bills and recharge cards to your own customers, or connect your website or app to Gsubz with our API.

Yes. The Gsubz API covers data, airtime, cable TV, electricity, recharge PINs, eSIM, bulk SMS, games and more, with lower rates for API users.